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The Devil's in the Details.

Terms of Use


We may make an interactive online chat (“Chat”) service available to you. We make no warranty that the Chat service will be available at any particular time or be free of fault or error.

If you are under the age of 13 years old and are invited to use the Chat service, you must not use the Chat service and you must leave the Site.

During your use of the Chat service, you may interact with a bot, chatbot, virtual assistant, virtual concierge, or other non-human (each, a “Chatbot”). When engaging with us through use of the Chat service, be advised that chats will be monitored and may be retained at our discretion.

The Chat service is provided as a convenience. Participating in the Chat service does not constitute consent by you or us to use electronic records and signatures as a substitute for written documents. Any personal information shared with us when using the Chat service shall be subject to the applicable privacy-related policies and notices described above.

You will not use the Chat service to send any abusive, defamatory, dishonest, or obscene message, and doing so may result in termination of the Chat service session.



Welcome to our website. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Andi's relationship with you in relation to this website. Andi is a division of Fidelity Bank.

The term "Andi" or "us" or "we" refers to the owner of the website whose registered office is 353 Carondelet Street, New Orleans, LA 70130. The term "you" refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.
  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
  • All trademarks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.
  • Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offense.
  • From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
  • You may not create a link to this website from another website or document without Andi's prior written consent.



This website user agreement (this “agreement”) applies to all individuals who use or browse (collectively “users” or “you”) on

These terms of use govern your use of this site. By accessing the website(s), you are indicating your acknowledgment and acceptance of these terms of use. These terms of use are subject to change by Andi, a division of Fidelity Bank at any time at its discretion. Your use of the website after such changes are implemented constitutes your acknowledgment and acceptance of the changes. Please consult these terms of use regularly.



To access the websites or some of the resources it has to offer, you may be asked to provide certain registration details. It is a condition of your use of the websites that all the details you provide will be correct, current, and complete. If Andi believes the details are not correct, current, or complete, Andi has the right to refuse you access to the websites or any of its websites or its resources, and to terminate or suspend your access at any time.



You have a nonexclusive, nontransferable, limited, revocable right to use the websites solely to obtain information about Andi. You will not use the websites for any other purpose, including any commercial purpose, without Andi’s express prior written consent. For example, you will not (and will not authorize any other party to) co-brand the websites or any portion thereof or frame the websites or any portion thereof. For purposes of these terms, “co-branding” means to display a name, logo, trademark, or other means of attribution or identification of any party in such a manner as is reasonably likely to give a user the impression that such other party has the right to display, publish, or distribute the site or content accessible within the websites. You agree to cooperate with Andi in causing any unauthorized co-branding, framing or linking immediately to cease.

You agree not to use the websites for any other purpose that is unlawful or prohibited by this Agreement. You may not use the websites in any manner that: (i) is profane, defamatory, obscene, violent, sexual, discriminatory, or otherwise unprofessional, (ii) interferes with the servers or networks connected to the websites, or (iii) violates any of the terms, conditions, procedures, policies or regulations connected to the websites.



The material and content accessible at the website, including without limitation, all trademarks, service marks and logos used by Andi or the party that provided the trademarks, service marks and logos (the “Content”) is the proprietary information of

Andi or the party that provided the Content to Andi, retains all right, title, and interest in the Content. Accordingly, the Content may not be copied, distributed, republished, uploaded, posted or transmitted in any way without the prior written consent of Andi, except that you may print out a copy of the Content solely for your personal use, and members of the media may use Content provided in the websites’ Media Area solely for editorial purposes. In doing so, you may not remove or alter, or cause to be removed or altered, any copyright, trademark, trade name, service mark, or any other proprietary notice or legend appearing on any of the Content. Modification or use of the Content except as expressly provided in these Terms of Use violates Andi’s intellectual property rights. Neither title nor intellectual property rights are transferred to you by access to the websites.



This website may be linked to other websites which are not maintained by, or related to, Andi. Text links to such websites are provided as a service to website users and are not sponsored by or affiliated with this website or Andi. Andi has not reviewed any or all of such websites and is not responsible for the content of those websites. Links are to be accessed at the user’s own risk, and Andi makes no representations or warranties about the content, completeness or accuracy of these links or the websites hyper-linked to this website. Further, the inclusion of any link to a third-party websites does not necessarily imply endorsement by Andi of those websites.



You hereby grant to Andi the royalty-free, perpetual, irrevocable, worldwide, non-exclusive right and license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, perform and display all remarks, suggestions, ideas, graphics or other information communicated to Andi through the websites or electronic mail (together, the “Submission”), and to incorporate any Submission in other works in any form, media or technology now known or later developed.

Andi will not be required to treat any submission as confidential, and may use any Submission in its business (including without limitation, for products or advertising), and will not incur any liability as a result of any similarities that may appear in future Andi operations. In connection with User Submissions, you further agree that you will not: (i) submit material that is copyrighted, protected by trademarks or otherwise subject to third party proprietary rights, including privacy and publicity rights, unless you are the owner of such rights or have the right from their rightful owner to post the material and to grant Andi all of the license rights granted herein; (ii) submit material that is unlawful, obscene, libelous, defamatory, hateful, harassing, racially or ethnically offensive, pornographic, or encourages conduct that would be considered a liability, criminal offense, violate any law, or is otherwise inappropriate; (iii) publish falsehoods or misrepresentations that could damage Andi or any third party; (iv) impersonate another person or (v) post advertisements or solicitations of business. Andi does not endorse any User Submission or any opinion, recommendation, or advice expressed therein and expressly disclaims any and all liability in connection with User Submissions. Andi does not permit copyright infringing activities and infringement of intellectual property rights on its websites and will block and remove all Content and user Submissions if properly notified that such Content or User Submission infringes on another’s intellectual property. Andi reserves the right to remove Content and User Submissions without prior notice.

Andi reserves the right to monitor use of the websites to determine compliance with these Terms of Use, as well the right to remove or refuse any information for any reason. Notwithstanding these rights, you remain solely responsible for the content of your postings. You acknowledge and agree that neither Andi nor any third party that provides Content to Andi will assume or have any liability for any action or inaction by Andi or such third party with respect to any posting.



You understand that Andi cannot and does not guarantee or warrant that files available for downloading from the Internet will be free of infection or viruses, worms, Trojan horses or other code that may manifest contaminating or destructive properties. You are responsible for implementing sufficient procedures and checkpoints to satisfy your particular requirements for accuracy of data input and output, and for maintaining a means external to the websites for the reconstruction of any lost data. Andi does not assume any responsibility or risk for your use of the Internet.

All of the information in this site, whether historical in nature or forward-looking, speaks only as of the date the information is posted on this site, and Andi does not undertake any obligation to update such information after it is posted or to remove such information from this site if it is no longer accurate or complete.



Andi, its licensors, service providers, content providers, employees, agents, officers and directors, will not be liable for any incidental, direct, indirect, punitive, actual, consequential, special, exemplary or other damages, including loss of revenue or income, pain and suffering, emotional distress or similar damages, even if Andi has been advised of the possibility of such damages. In no event will the collective liability of Andi and its licensors, service providers, content providers, employees, agents, officers, directors and shareholders to any party (regardless of the form of action, whether in contract, tort or otherwise) exceed the amount you have paid to Andi for the applicable content or service out of which liability arose.



By using the websites, each User accepts all responsibility for and hereby indemnifies Andi, its officers, directors, employees, shareholders, content providers, service providers and contractors and agrees to hold them harmless from any breach of these Terms of Use by you, including any use of Content other than as expressly authorized in these Terms of Use. You agree that Andi its officers, directors, employees, shareholders, content providers, service providers and contractors will have no liability in connection with any such breach or unauthorized use, and you agree to indemnify any and all resulting loss, damages, judgments, awards, costs, expenses, and attorneys’ fees of such parties in connection therewith. You will also indemnify and hold the aforementioned parties harmless from and against any claims brought by third parties arising out of your use of the information accessed from the websites.



Any passwords used for the websites are for individual use only. You shall be responsible for the security of your password (if any). Andi shall be entitled to monitor your password and, at its discretion, require you to change it. If you use a password that Andi considers insecure, Andi will be entitled to require the password to be changed and/or terminate your account.

You are prohibited from using any services or facilities provided in connection with this Website to compromise security or tamper with system resources and/or accounts. The use or distribution of tools designed for compromising security (e.g., password guessing programs, cracking tools or network probing tools) is strictly prohibited. If you become involved in any violation of system security, Andi reserves the right to release your details to system administrators at other websites in order to assist them in resolving security incidents. Andi reserves the right to investigate suspected violations of these Terms of Use.

Andi reserves the right to fully cooperate with any law enforcement authorities or court order requesting or directing Andi to disclose the identity of anyone posting any e-mail messages, or publishing or otherwise making available any materials that are believed to violate these Terms of Use. By accepting this agreement you, your heirs and assigns, waive and hold harmless Andi from any claims resulting from any action taken Andi during or as a result of its investigations and/or from any actions taken as a consequence of investigations by either Andi or law enforcement authorities.



You affirm that you are either more than 18 years of age, or an emancipated minor, or possess legal parental or guardian consent, and are fully able to enter into the terms, conditions, obligations, affirmations, representations, and warranties set forth in these Terms of Use, and to abide by and comply with these Terms of Use.



These Terms of Use will be governed and interpreted pursuant to the laws of the State of Louisiana, United States of America, notwithstanding any principles of conflicts of law. You specifically consent to personal jurisdiction in Louisiana in connection with any dispute between you and Andi arising out of these Terms of Use or pertaining to the subject matter hereof. The parties to these Terms of Use each agree that the exclusive venue for any dispute between the parties arising out of these Terms of Use or pertaining to the subject matter hereof shall be in the state and federal courts in Atlanta, Louisiana. If any part of these Terms of Use is unlawful, void or unenforceable, that part will be deemed severable and will not affect the validity and enforceability of any remaining provisions. These Terms of Use constitute the entire agreement among the parties relating to the subject matter hereof. Andi can revise these Terms of Use at any time by updating this posting.